Shipping and Delivery Policy
Effective Date: 1 September 2022
Introduction: At Cuepra, our platform serves as a means for businesses to host their business pages and interact directly with their customers. We do not engage in the sale or delivery of any products or services listed by the businesses on our platform. Therefore, this Shipping and Delivery Policy is intended to clarify the roles and responsibilities of businesses and customers regarding shipping and delivery.
1. Business Responsibility:
- Product Listing Accuracy: Businesses are responsible for providing accurate and up-to-date information about their products or services, including price, availability, and shipping details.
- Shipping Information: Businesses should clearly communicate their shipping methods, estimated delivery times, and shipping costs (if applicable) to customers.
2. Customer Responsibility:
- Review Product Information: Customers should carefully review the product information provided by the business, including shipping details and delivery times.
- Contact Businesses: If customers have questions or concerns about shipping or delivery, they should reach out directly to the business via the contact information provided on the business page.
3. Shipping and Delivery:
- Cuepra's Role: Cuepra is not involved in the shipping or delivery of products or services listed by businesses on our platform. We do not have control over the shipping process or the delivery of products.
- Direct Business-Customer Interaction: Shipping arrangements, delivery times, and related matters are to be addressed directly between the business and the customer.
4. Shipping Fees:
- Business Responsibility: Any shipping fees or costs associated with products or services are the responsibility of the businesses. Businesses should clearly communicate these fees to customers.
5. Shipping Issues:
- Resolution: In the event of shipping-related issues (e.g., delays, damaged items), customers should work directly with the business to resolve the matter.
- Contacting Cuepra: Cuepra does not handle shipping issues. If a resolution cannot be reached with the business, customers may contact Cuepra for guidance on how to address their concerns.
6. Shipping and Delivery Disputes:
- Dispute Resolution: Cuepra is not responsible for disputes related to shipping and delivery. Any disputes between businesses and customers regarding shipping should be resolved directly between the parties involved.
7. Changes to Shipping and Delivery Policy:
- Policy Updates: Cuepra may update this Shipping and Delivery Policy from time to time. The most current version will be posted on our website, and any changes will become effective upon posting.
Contact Information: If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us on contact page.
This Shipping and Delivery Policy is intended to provide clarity and transparency regarding the roles and responsibilities of Cuepra, businesses, and customers in the context of shipping and delivery for products and services listed on our platform.